Privacy Policy

Privacy Policy for https://gohighlevel-twilio-integration-pricing.scoopstorm.com

Introduction

Welcome to https://gohighlevel-twilio-integration-pricing.scoopstorm.com (hereafter referred to as “our website” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains how we collect, utilize, and safeguard information when you interact with our online platform, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://gohighlevel-twilio-integration-pricing.scoopstorm.com.
  2. Mobile applications, software, and tools developed by us or integrated with our platform.
  3. Services provided through our platform, such as user accounts, communication tools, and data analytics.
  4. Interactions between users and our content, whether through browsing, subscriptions, purchases, or other activities.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These external entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy governs your interactions with us in the following scenarios:

  1. Using Our Services: When you sign up as an authorized user for our applications or services, we collect and process data necessary for account creation, management, and service delivery.
  2. Visiting Our Websites: Every time you access our websites, our servers automatically record certain information about your device and browsing behavior. This includes IP addresses, browser type, operating system, pages visited, and duration of visits.
  3. Communication with Us: We may collect personal data when you choose to communicate with us via email, phone calls, text messages (SMS), or other channels. This could include your name, contact details, inquiries, feedback, and any information voluntarily shared.

Personal Data Collection

We gather various types of personal data, including but not limited to:

  1. Account Information: This includes user names, passwords, email addresses, and profile details associated with your account on our platform.
  2. Payment Information: Details related to payment methods you use for purchases or subscriptions, such as credit card numbers, billing addresses, and expiration dates.
  3. Financial Data: Transaction records, purchase history, and financial information required for processing payments and maintaining accounting records.
  4. Purchase Information: Details about products or services bought through our platform, including quantities, prices, and delivery locations.
  5. Mobile Device Identifiers: Unique device identifiers (UDIDs), mobile phone numbers, and other similar data from your mobile devices when you use our mobile applications.
  6. Location Data: Information about your geographical location when you interact with our services that require location-based functionality.
  7. Feedback and Reviews: Comments, ratings, and reviews you provide about our products or services.
  8. Social Media Information: If you connect our platform to your social media accounts, we may access your public profile information, including name, handle, and friend/follower lists.
  9. Product Interest: Data on the products or features that interest you, as indicated by your browsing behavior, product inquiries, or purchases.

We collect this data through direct user input, automated tracking technologies (such as cookies and device fingerprints), and third-party service providers who assist us in delivering our services.

Cookies

Our website uses cookies to enhance user experience and gather analytics on how users interact with our platform. Cookies can be categorized into:

  1. Strictly Necessary: These cookies are essential for the basic functionality of our website, such as allowing you to navigate through pages, remember your login details, and ensure secure connections.
  2. Preference: Cookies in this category store user preferences, language settings, and other customization options to personalize your experience on our site.
  3. Analytics: These cookies collect anonymous data about your browsing behavior, enabling us to analyze and improve our website’s performance and user engagement.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law. Once the purpose for which the data was collected is no longer relevant or required, we delete or anonymize it securely. Our retention periods may vary depending on the type of data and the legal obligations applicable to our business.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  1. Encryption: We use encryption protocols for secure data transmission and storage, ensuring that sensitive information is protected while in transit and at rest.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf, maintaining the integrity and confidentiality of your data.
  3. Access Controls: Our systems employ role-based access controls, ensuring that only authorized personnel can access sensitive data.

Children’s Privacy

We do not knowingly collect or solicit personal data from individuals under 18 years old (or the legal age limit in their jurisdiction). If we learn that we have collected such data by mistake, we will take steps to delete it promptly. Parents or legal guardians who believe their child’s personal information has been collected without consent can contact us using the details provided below.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data, including:

  1. Access: The right to request access to and receive a copy of the personal data we hold about you.
  2. Rectification: The right to request corrections if your personal data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): The right to request deletion of your personal data, subject to certain exceptions.
  4. Restriction: The right to restrict the processing of your personal data under specific circumstances.
  5. Portability: The right to receive a portable copy of your personal data in a structured format and to transfer it to another controller.
  6. Objection: The right to object to the processing of your personal data for certain purposes, such as marketing or profiling.
  7. Non-Discrimination: The right to be free from discrimination when exercising your data protection rights.
  8. Filing Appeals/Complaints: You can file a complaint with relevant supervisory authorities if you believe your privacy rights have been violated.
  9. Withdrawing Consent: You have the right to withdraw consent for any data processing based on consent, without affecting the lawfulness of processing before consent was withdrawn.

To exercise these rights or submit a request, please contact our privacy team using the details provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and continued use of our services after such changes constitute your acceptance of the updated policy. We encourage you to review this page periodically for the latest information.

Contact Information

For any inquiries related to privacy, data protection, or this Privacy Policy, or to exercise your data rights, please contact us:

We value your trust in our commitment to privacy and security. By using our website and services, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy.